Wet basement? Flooded crawlspace? Leaking foundation?
Emergency Waterproofing & Wet Basement Help in New Orleans, LA
When water starts coming into your New Orleans home, waiting until Monday can turn a mess into a major repair. Call our free line and we'll connect you with an available local waterproofing contractor.
Call (877) 294-8924Free to call · Nights, weekends & holidays
Is this an emergency?
- Standing water in your basement or crawlspace
- Your sump pump stopped running during a storm
- Water coming through a wall, floor or foundation crack
- Water rising after heavy rain or snowmelt
If any of these sound familiar, call (877) 294-8924—it's free.
Getting help fast in New Orleans
Waterproofing HQ is a free phone line for New Orleans homeowners and renters. Rather than calling around and leaving voicemails, make one call and we'll route you to an independent waterproofing contractor who takes urgent jobs in the area. Callers from Metairie, Kenner, Gretna and Chalmette can use the same number.
Why New Orleans homes take on water
Many homes here are raised on piers or have crawlspaces. Water pooling under the house, failing drainage and repeated flooding are the main concerns.
Older foundations—stone, brick and early concrete block—were rarely built with modern drainage or waterproofing, which is why so many older basements leak.
New Orleans: tropical rain, flooding and a high water table
Waterproofing problems we can help with in New Orleans
How the free line works
- Call our free lineTell us what's happening and your ZIP code.
- We find someone availableYour call is routed to an independent local waterproofing contractor.
- Get the facts before work startsAsk about arrival time, inspection fees and estimates.
Safety first
- Never walk into standing water near outlets, cords, appliances or the electrical panel.
- Smell gas or see a furnace or water heater underwater? Leave and call your gas utility or 911.
- Sewage in the water? Avoid contact and keep kids and pets away—it's a health hazard.
New Orleans waterproofing questions
Can I get emergency help with a wet basement in New Orleans tonight?
Call and we'll try to connect you with an available waterproofing contractor who serves New Orleans. Availability depends on the time and how widespread the weather event is—after a major storm, demand is high. Ask for an arrival time when you're connected.
Is water in my basement covered by insurance?
It depends on the source and your policy. Sudden pipe bursts are often covered; groundwater seepage and surface flooding usually aren't without separate flood coverage. Photograph the damage and call your insurer.
What's the difference between water removal and waterproofing?
Water removal gets the water out now. Waterproofing stops it from coming back—drainage, sump systems, crack repair or exterior work. Many contractors do both.
Is your service free?
Yes. Calling Waterproofing HQ is free. We're a referral service, not a contractor; you pay the independent contractor directly for work you approve.
Do you cover areas around New Orleans?
Yes—callers from Metairie, Kenner, Gretna and Chalmette can use the same number.